Privacy Policy & Terms Of Service

Last updated: 25th August 2025

Kate Dawson Health (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information in compliance with UK GDPR and the Data Protection Act 2018

1 - Information We Collect

Name, email address, and contact details when you sign up for a free resource, challenge, or mailing list.

Health information you choose to share during 1:1 or group coaching.

Payment details when purchasing a programme or course (processed securely through third-party payment providers such as Stripe or PayPal).

Website usage data via cookies (if enabled).

2 - How We Use Your Information

To deliver services, programmes, and resources you have purchased or signed up for.

To personalise support and coaching (where health information is shared by you).

To keep in touch via email/newsletters (with your consent—you may unsubscribe at any time).

To process payments securely.

To improve our website and services.

3 - Data Protection

Your information is stored securely and never shared with third parties, except where necessary to deliver our services (e.g. email platforms, payment processors, Zoom).

4 - Cookies

Our website may use cookies to improve your browsing experience and track website performance. You can disable cookies in your browser settings at any time.

5 - Your Rights

You may request access to, correction of, or deletion of your data at any time. Please contact [insert email] with any requests.

Terms Of Service

1 - Services

Kate Dawson Health provides nutritional therapy and coaching services, including:

Heal & Transform 1:1 Coaching – a personalised 3-month programme with weekly sessions and daily support.

The Nourish Together Programme – a small-group coaching programme for up to 8 participants.

Foundations for Healing – a self-paced digital course with community support.

Free Challenges/Resources – e.g. the 10 Day Sugar Detox Challenge.

2 - Payments & Refunds

Payment is required in full at the time of booking unless otherwise agreed.

Due to the personalised nature of services, refunds are not typically available once sessions or programmes have begun.

Digital products (e.g. self-paced courses): by purchasing, you agree that access begins immediately and you therefore waive your 14-day right to cancel under UK consumer law. Refunds are not offered once access has been granted.

Payment plans (where offered) must be adhered to once agreed.

3 - CANCELLATIONS

For 1:1 coaching, sessions may be rescheduled with at least 24 hours’ notice. Missed sessions without notice cannot be refunded or rescheduled.

Group and self-paced programmes run on fixed schedules; missed sessions cannot be refunded, but materials will remain accessible.

4 - Health Disclaimer

Kate Dawson is a qualified Nutritional Therapist, not a medical doctor. Her services are intended as education and support, not as a substitute for medical advice, diagnosis, or treatment.

Always consult your GP or healthcare provider before making significant changes to your diet, lifestyle, or medication.

By engaging with these services, you acknowledge that you are responsible for your own health decisions.

5- Limitation of Liability

While every effort is made to support your wellbeing, Kate Dawson Health cannot guarantee specific results. We are not liable for any outcomes resulting from the use or misuse of information provided.

6 - Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Get in Touch

For questions about these policies, please contact:

hello@katedawsonhealth.com